Desktop Support

Bedrock IT offers full service IT support for desktop computers, laptops tablets and other computing devices. There are many options available for businesses to choose from including pay as you go and fixed cost managed desktop plans.

Our knowledgeable, professional Ottawa computer services professionals will walk with you every step of the way, preparing new computers for use, installing software, showing you how to use them, and providing support as your staff needs it.

In addition to establishing and maintaining your desktop, laptop and user computing device infrastructure, Bedrock IT will help protect you against security threats. BedRock IT helps protect your desktop, server and other infrastructure against:

  • hackers
  • malware
  • viruses
  • worms
  • fraud

Constant vigilance and protective measures help keep the data stored on company computers safe and secure.

We provide telephone, remote, and on-site support for IT companies in Ottawa, Kanata, Nepean, Gloucester and the surrounding areas. Our Ottawa based IT service professionals will ensure that your desktop computers and any devices connected to them—including printers, scanners, fax machines, phones, etc.,—are working properly and reliably.

If you run into a problem and need a solution immediately, we offer immediate emergency on premises and remote support services [remote services allow us to access your infrastructure without a visit]

We take a proactive stance to providing support, ongoing monitoring, and consistent data backup for each end user. We conduct regular evaluations of your computer systems and make recommendations that can improve usability and uptime, while reducing costs. Our Ottawa IT support plans free your hands so you and your employees can focus on what is most important to you.

If you need to purchase computers, we help answer questions such as –

  • Which computer is right for my business?
  • How much power do I need?
  • How much memory and hard drive space do I need?
  • What about backups and power sources?