Ottawa Computer Services & Support

If you are always working under tight deadlines, you just can’t afford any technical setbacks with your computer. Problems can appear anywhere and anytime, and they can cause major inconvenience. That is where Bedrock IT steps in. Our skilled technicians will help you fix your problem anywhere in Ottawa, Kanata, Nepean, Gloucester and the surrounding areas. No matter if you are looking for technical support for your home or for your business, we have the right solution for you.

Setup and Installation Services

If you need to set up a new desktop, install a specific application or just configure it, our team of certified experts is ready to help you. Our wide range of setup and installation services include:

  • operating systems installation services,
  • installation services for productivity, multimedia software, and so on,
  • drivers installation,
  • security software installation,
  • network and Internet installation services,
  • Installation services for various peripherals such as scanners, printers, switches, routers, and the likes

Settings and Customization Services

Our experts will work with you to customize your desktop and installed software to match your unique preferences. We will help you to:

  • improve your computer’s speed,
  • fix tech problems,
  • setup and automate the update process,
  • setup the needed accounts and configure the appropriate permissions
  • address all the issues you encounter when installing an operating system or an application.

Compatibility Check Services

Our tech support professionals will be happy to advise you if a particular product is compatible with your computer or with a specific application you already have installed.

Settings and Data Migration Services

If you are looking to upgrade the operating system or start working on a new computer, we will help you by migrating all the important files, folders, and settings. You will work exactly the way you want to. Just tell us what you need and our technical support team will do the job for you.

Computer Optimization Services

As you install and remove different applications, lots of unnecessary files are left behind on your computer’s hard disk. Hence, the speed of your computer decreases and your productivity is affected.

Hard Disk Clean Up Services

Our certified technical experts will remove old and unneeded files and junk ones. Also, we will defragment your hard disks and fix registry errors.

Performance Optimization Services

With various expert configurations and system tweaks, we will improve your computer’s boot and shutdown times. Also, our technical experts will remove unnecessary background processes to make sure that your computer performs at its best.

Furthermore, outdated drivers or applications could slow down your computer. Our team will download and install the latest versions.

Computer Diagnosis and Repair Services

Our experts will diagnose and fix any software or hardware problems on your PCs or other connected devices like printers, switches, routers and the likes.

We will fix compatibility issues and solve any conflicts in order to make sure you enjoy the smoothest performance.

Virus and Malware Protection Services

We will install and setup complete antivirus solutions that will protect you from online threats and all types of malware.

Also, our support team will work to remove viruses or any other malicious apps.

To make sure you are always safe, we will schedule automatic scans that will automatically remove any viruses and malware.

Constant vigilance and protective measures help keep the data stored on company computers safe and secure.

Computer and Application Training Services

No matter if you install a new application or just update an existing one, the multitude of features can intimidating. We, at Bedrock IT Services, will not only install new applications, but we will also help you understand how to make the most out of them.

We will be happy to discuss with you over the phone and provide you step by step guidance. Also, our certified experts are available to deliver in-depth training to increase your productivity.

Managed Desktop Services

Based on our comprehensive expertise we are happy to offer a wide array of managed support services like problem troubleshooting, software updates, hardware and software monitoring, and security assessment.

We know that each business has its unique requirements, therefore we will carefully craft a service offer that will help you boost your business.

With us, you will minimize your downtimes and we will make sure that all the monitoring is performed in a proactive manner. Thus, you will reduce your costs and increase your profitability

Benefits Of BedRock IT Computer Support Services In Ottawa

We provide telephone, remote, and on-site support for IT companies in Ottawa, Kanata, Nepean, Gloucester and the surrounding areas. Our Ottawa based IT service professionals will ensure that your desktop computers and any devices connected to them, including printers, scanners, fax machines, phones, etc., are working properly and reliably.

If you run into a problem and need a solution immediately, we offer immediate emergency on-premises and remote support services.

We take a proactive stance to providing support, ongoing monitoring, and consistent data backup for each end user. We conduct regular evaluations of your computer systems and make recommendations that can improve usability and uptime while reducing costs. Our Ottawa IT support plans free your hands so you and your employees can focus on what is most important to you.