Managed IT Services For Companies In Ottawa

Bedrock IT provides fully managed and on demand IT services in Ottawa and the National Capital Region.  We provide high quality IT support and IT services to all areas of Ottawa including Nepean, Kanata, Orleans, Gloucester, and surrounding areas.

What Are Managed IT Services?

Managed Information Technology Services is a solution delivered by an IT service provider to facilitate IT technologies and streamline IT costs, proactively monitor IT processes and infrastructure as well as get unlimited IT support for a fixed monthly rate. Managed IT services eliminate the problem of hourly billing with passive issue-by-issue solving by IT companies, instead replacing it with a true partner and collaborator that will provide ongoing proactive solutions, maintenance and support.

  • Minimize issues: the more issues your organization is facing, the less profit IT firm receives as the resources have to be designated to solve those issues, therefore performance of your IT infrastructure has a direct impact on IT firm’s KPIs prompting them to preventatively improve the efficiency of your IT.
  • Have a peace of mind: Having an enterprise-level ongoing IT support lets you focus on your business without the need to cover the costs of an IT staff.
  • Proactive IT Services: managed IT services provider will try to identify and eliminate any issues before they start affecting your business and productivity.
  • Strategic Future Roadmap: managed IT services company is in a long-term partnership with you, therefore will help you look far into the future, ensuring that you have the most up-to-date technologies, strategically aligned to your business needs.
  • Complete IT Department: Managed IT Services provide not just pay-per-use services, but complete department of IT engineers, managers and administrators that have vested interest in smooth operations of your IT, just like any in-house team.

Benefits of Managed IT Services & Support By Bedrock IT

We are dedicated to providing smooth performance of your IT infrastructure, functioning at its peak performance around-the-clock. Our up-to-date tools and enterprise-level technology allow us to monitor systems and solve issues pro-actively avoiding any disruptions or downtime. Our certified and experienced team of technicians and engineers possesses the highest level of qualifications which ensures the timely necessary support.

Bedrock IT specialists will become the much-needed enterprise-level technology department for your business, keeping your IT functioning at an optimal level, maintaining and supporting smooth functioning of your daily business operations.

  • 24/7 enterprise-level systems monitoring and proactive approach
  • Flexible flat-rate fees and customized managed IT services packages
  • Fast response time and reliable services
  • On-site or off-site support via phone or emails
  • Team of certified and experienced engineers

What Is Included In Bedrock IT Managed IT Services Package?

While Bedrock IT is focused on providing custom uniquely tailored packages for each company based on their specific needs and requirements, some of the most common services included in our packages are:

  • Managed Anti-Spam and Anti-Malware Services
  • Managed Firewall Protection Services
  • Managed Desktop Support Services
  • Managed System Administration and Server Support Services
  • Practical Managed IT Services in Ottawa

The managed IT services provided by Bedrock IT provide you with the performance of an in-house IT team without the overhead. Streamline your IT expenses with our Managed IT Services. Call 613.702.5505 to schedule an appointment for an obligation-free consultation.