Network management companies use a lot of tools to keep a company’s computer network up and running and safe from threats. In a previous post, we looked at three of them: port scanners, IP address trackers, and network topology mappers. But there are more. Let’s explore three additional tools used by Ottawa network support companies and what they do.
1. Network Performance Monitor
Most businesses don’t have time to track the performance of their network. In fact, most businesses don’t pay attention to their network until there’s an outage—then they want things fixed, and fast. But what causes outages? What causes error messages to pop up saying that your computer is having difficulty connecting to the internet? Network management companies use network performance monitors to track events on your network—things like uptime, downtime, data transfer speed, bandwidth, and which resources are being used the most. An Ottawa network support companies know how to read this data and tweak your network’s settings for maximum performance.
2. User Management Software
Perhaps, the biggest security issue businesses face today is knowing who has access to their data. Data is the most valuable thing a business has. And employees, executives, and vendors all have some level of access to the company’s data. But, how much access is too much? How does a company keep its data safe while also having the freedom to use that data for business purposes? A company providing managed network services would utilize some type of user management software to control how much access different user groups have to sensitive, personally identifiable information. A standard rule is: the more limited the access the better. By tightly controlling access to data, network managers help prevent identity theft and fraud.
3. System Explorer
Diagnostics are the lifeblood of network management. When something goes wrong, knowing the current status of the system is the first step to solving the problem. A system explorer tells a network manager what that status is. It provides a current snapshot of the network and the devices on it, detailing things like running processes, disk space, memory usage, and CPU usage. All of these elements help tell a network support agent what is happening on the network and leads them toward a solution. The system explorer tool greatly speeds up this process.
Network managers use these tools to make their job easier and to save their clients time and money. Any network support agency in Ottawa can tell you more about how they can use these tools to benefit your business.