Ottawa Managed IT Support

Expert IT Solutions for Ottawa Businesses – Reliable, Secure, and Scalable

In today’s fast-paced digital world, your business depends on technology that just works. Downtime, security breaches, and slow systems don’t just frustrate your team — they cost you revenue, productivity, and trust. At Bedrock IT, we deliver comprehensive Ottawa managed IT support that keeps your infrastructure running smoothly, your data protected, and your team focused on growth — not glitches.

With over a decade of experience serving Ottawa businesses, we combine proactive monitoring, rapid response, and strategic guidance into one predictable monthly plan. No surprises. No jargon. Just results.

Managed Desktop

Managed Desktop. Keep Every Workstation Running at Peak Performance

Your employees rely on their computers every day. A single crash, slow boot, or missing update can derail productivity across your team.

Our Managed Desktop service ensures every workstation — Windows or Mac — stays patched, optimized, and secure. We handle all the following.

Automated patch management
Real-time performance monitoring
Endpoint encryption and DLP
Remote troubleshooting in under 15 minutes

With Bedrock IT, your team logs in to fast, reliable devices every morning — no exceptions.

Managed Firewall. Your First Line of Defense Against Cyber Threats

A firewall isn’t just hardware — it’s a living shield. Without active management, even the best firewall becomes a weak link.

Our Managed Firewall service includes the following.

Next-gen firewalls (NGFW) with deep packet inspection
24/7 threat monitoring and log analysis
Intrusion prevention (IPS) and VPN management
Regular firmware updates and policy tuning

We block ransomware, phishing, and zero-day exploits before they reach your network. Ottawa businesses trust us to keep their doors locked — digitally.

Managed Server. Maximize Uptime, Minimize Headaches

Your servers are the heartbeat of your operations — file shares, databases, email, ERP systems. One outage can halt everything.

With Managed Server support, we deliver the following.

Proactive health monitoring (CPU, disk, memory)
Automated nightly backups with offsite replication
Disaster recovery planning and testing
Virtualization optimization (VMware, Hyper-V)

We guarantee 99.9% uptime and restore critical systems in under 4 hours. Focus on your business — we’ll keep the lights on behind the scenes.

Managed Malware. Fast, Thorough, and Preventive

Malware doesn’t announce itself. By the time you notice slowdowns or pop-ups, the damage may already be spreading.

Our malware removal team acts fast.

Isolate infected devices instantly
Scan with enterprise-grade tools (beyond basic antivirus)
Remove rootkits, trojans, spyware, and ransomware
Restore from clean backups
Harden systems to prevent reinfection

Most infections are fully resolved within 2 hours. We don’t just clean — we prevent.

Managed Antivirus Protection. Always On, Always Updated

Traditional antivirus is no longer enough. Modern threats require next-generation endpoint protection.

Our managed antivirus solution include the following.

AI-powered threat detection
Behavioral analysis and sandboxing
Centralized policy management
Automatic updates (no user action needed)

Deployed across all devices — laptops, servers, mobile — with zero performance drag. Sleep easy knowing your endpoints are guarded 24/7.

Anti-Spam Protection: Block Unwanted Email Before It Reaches Your Inbox

Spam clutters inboxes, carries phishing risks, and wastes time. Advanced filtering stops it at the source.

Our managed anti-spam solution includes the following.

Cloud-based email gateway scanning
Real-time blacklisting and whitelisting
AI detection for phishing and spoofing
Quarantine dashboards and user self-management
Seamless integration with Microsoft 365 or Google Workspace

We achieve 99%+ spam catch rates with near-zero false positives. Your team sees only legitimate email.

Why Ottawa Businesses Choose Bedrock IT

What You Get	What It Means for You
Local Ottawa Team	Same-day onsite support when needed
Flat-Rate Plans	No surprise invoices
Proactive Monitoring	Issues fixed before you notice
Scalable Solutions	Grow without IT constraints
Compliance Support	Meet PIPEDA, HIPAA, and industry standards