Are managed services the same as outsourcing?

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Both small and large businesses can benefit by working with IT companies to improve their computer systems. By using a managed service provider or outsourcing your IT you can hire experts in your field for a fraction of the cost of building an in house IT Support team. Both options are great choices but the terms outsourcing and managed service…

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Does my Ottawa business need an IT support technician?

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When a business’s computer system goes down it can cost them thousands and sometimes even millions depending on the size of the business.   For smaller businesses just getting started, you may think that spending money on IT support isn’t something your business needs but that isn’t true. Most businesses that suffer ransomware attacks for example will go out of business…

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Proactive IT Support Vs Reactive IT support which is the best for your Ottawa business.

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Imagine this. Your business is running smoothly, sales are on target and you may even break records this month, when all of a sudden your computer system stops working. Your staff can’t do their jobs and record-breaking months can soon turn to losses. By the time the problem has been diagnosed your company could have lost millions in profits. It’s…

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