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Navigating the Latest in Microsoft 365 Apps. Release Notes, and Updates as of October 2025 for Ottawa SME IT Support.
In the fast-paced world of enterprise productivity, staying current with software updates is not just a best practice—it’s a necessity. Microsoft 365 Apps, the cornerstone suite including Word, Excel, PowerPoint,…
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Building a Secure IT Environment – Top Vendor Solutions for Ottawa SMEs
To counter cyber threats, organizations must adopt a layered security approach, integrating network security, endpoint protection, identity management, cloud security, data protection, and threat detection. Below is a comprehensive guide…
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Top Cyber Security Incidents in Canada (2024–2025)
The following incidents are organized chronologically in descending order (most recent first), with brief descriptions. This list excludes healthcare-related incidents and focuses on events from 2024 to April 2025, drawn…
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Biggest Microsoft Patch Ever? Cyber Threats to Ottawa Business
In a significant move to bolster defenses against escalating cyber threats, Microsoft rolled out its March 2021 Patch Tuesday updates – addressing a staggering 89 security vulnerabilities across its ecosystem.…
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What Are the Different Levels of IT Support?
IT is a profession that covers a wide range of specialties and responsibilities. In this day and age, it’s safe to say that pretty much everyone uses technology in some…
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Why Hybrid Working Increases the Risk of Cybercrime
The current thinking of many in the business world is that a hybrid work model is the employment model of the future. There are good reasons to embrace this change:…
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What Are End-User Support Services?
Most employees use multiple types of technology to do their jobs. When they run into an issue, they need someone to call. End-user support services are the answer when they…
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The Difference Between Windows 11 and Windows 365
If you use Microsoft operating systems, you have a few different options. Many people have Windows 10, and you can choose either Windows 11 or Windows 365. The one that…
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Traditional IT vs. Cloud Computing: Everything You Need to Know
When you are making decisions for a business, it is important to understand some of the choices you face. One important decision is whether to go with traditional IT or…
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How to Know when It’s Time to Switch Your IT Support Provider
Change isn’t easy, as a rule. Changing your company’s IT support provider can be an especially daunting prospect. Fears of disrupting the infrastructure your company runs on can sometimes make…


